Kopk places the highest priority on the security of your personal data. This Privacy Policy clearly outlines what information we collect, why we collect it, and how it is kept secure.
Your Information ever sold is not. SSL Encryption secured with. Only Only necessary data is collected.
A quick overview of the key pillars of privacy protection at kopk
All data transmissions are protected by SSL/TLS encryption. Your password and payment details are stored in encrypted form and cannot be read by anyone.
Kopk never sells your personal data to third parties. Use of your information for advertising or any commercial purpose is strictly prohibited.
You are clearly informed about what data is collected and why – there is no hidden data collection.
You have the right to view, correct, or request deletion of your data at any time. Simply contact customer support.
Your data is not retained beyond what is necessary. Once the designated period expires, it is automatically deleted or securely archived.
Only authorized kopk personnel may access specific data on a need-to-know basis. All access is logged and regularly audited.
Kopk only collects information that is necessary to provide our services. Collecting data beyond what is needed goes against our policy. The types of information we collect are described below.
When you create an account with kopk, the following information is collected:
For transactions above a certain amount or when account verification is required, the following information may be requested:
When you use the kopk website or app, certain information is recorded automatically:
| Data type | Example | Purpose |
|---|---|---|
| Device information | Model, OS, browser | Ensuring compatibility |
| IP address | 203.xx.xx.xx | Security & Fraud Prevention |
| Login Time | Date, time, location | Account Security |
| Gaming History | Bets, outcomes, duration | Ensuring Fair Play |
| Transaction Data | Amount, method, time | Financial protection & audit |
kopk never stores your full payment card number, CVV, or bank account password.
Kopk uses your data for specific, transparent purposes only. It is never used for undisclosed or unexpected reasons. The primary purposes are outlined below.
Your information is used to manage your account, process transactions, and keep gaming services running smoothly. This is a core part of the service and cannot be provided without it.
Data is analysed to protect your account, prevent fraud, and block unauthorised access. You will be notified immediately if any suspicious activity is detected.
Certain data is retained and processed to comply with applicable Bangladeshi law, including the Anti-Money Laundering Act and financial transaction regulations.
By analyzing your preferences and usage patterns, kopk aims to deliver a more personalized experience — including game recommendations, relevant offers, and interface improvements.
Your phone number and email are used for important updates, transaction confirmations, promotional offers, and customer support. You can opt out of promotional messages at any time.
Kopk never sells or commercially shares your data with third parties. However, there are limited circumstances where sharing certain information may be necessary.
Only the information necessary to process transactions (amount and account number) is shared with Mobile Pay, Nagad, and Rocket. These payment operators operate under their own privacy policies.
Kopk may be required to share certain data in compliance with legal orders or court directives issued by the Government of Bangladesh. In such cases, kopk does not disclose any information beyond what is legally required.
Trusted partners engaged for server hosting, cybersecurity, or technical maintenance operate under strict confidentiality agreements and are not permitted to use this data for their own purposes.
kopk maintains strict Data Processing Agreements (DPA) with all third parties involved in any data exchange. Sharing data with unauthorized entities is strictly prohibited.
Cookies and similar technologies are used on the kopk website and app. Cookies are small text files stored in your browser that help improve site functionality.
You can manage optional cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the site. kopk does not use cookies from any third-party advertising networks.
Kopk maintains industry-standard technical and administrative safeguards to protect your personal data. For us, security is an ongoing process — not a fixed measure.
In the event of a security breach, affected users will be notified within 72 hours and all necessary protective measures will be taken.
Kopk believes you have full ownership over your personal data. Your key rights are outlined below.
To exercise these rights support@kopk.click Contact us by email. We will respond within 30 days of receiving your request. For complex cases, this may be extended to a maximum of 90 days.
Kopk does not retain any data longer than necessary. Retention periods are determined based on the type of information.
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | While account is active + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years from the date of verification | Anti-Money Laundering Act |
| Gaming logs | 90 days (1 year for disputes) | Fair Play Verification |
| Cookies Data | Session duration or up to 1 year | User Experience |
| Customer support conversations | 3 years | Service Quality Improvement |
| Marketing preferences | Until consent is withdrawn | Based on user preferences |
Once the designated retention period expires, data is securely deleted or anonymized so that no individual can be identified. If you wish to close your account, support@kopk.clickto get in touch.
Kopk is strictly for users aged 18 and above. We never knowingly collect or process data from anyone under 18. Date of birth verification is mandatory at registration.
Any concerns regarding the protection of minors support@kopk.clickto let us know. We will take action within 24 hours.
Kopk may update this Privacy Policy from time to time. If changes are made, you will be notified in the following ways:
Continued use of kopk after a revised policy takes effect will be considered acceptance of the new policy. If you do not agree to the updated policy, you may request to close your account.
Current version: 2.4 — Last updated: January 2026 — Next scheduled review: July 2026
For any questions, requests, or concerns regarding this Privacy Policy, please reach out to our data protection team.
We are committed to protecting your data at all times. Your trust in kopk is our greatest asset. For more information, visit our Terms & Conditions and Responsible Gaming page.
Your information is completely safe with kopk. Register today and start enjoying the best gaming experience in Bangladesh.